TERMS, CONDITIONS & GUIDELINES

FIXED FLIGHT TIMINGS

This helicopter tour operates with fixed daily departure times for each destination. Passengers are required to adhere to the scheduled Estimated Time of Departure (ETD) for each day of the tour. Failure to do so will result in being marked as a NO-SHOW.

Passengers and our team must strictly follow COVID protocols in accordance with the prevailing government mandates. Non-compliance with government guidelines may result in the denial of boarding to passengers, and refunds will not be provided in such cases.

Passengers are required to accurately provide their weights at the time of booking. In the event of any weight discrepancy discovered during travel that exceeds our aircraft’s weight capacity of 450 kg, affected passenger(s) will be de-boarded and the Heli-tour will be canceled without any refund.

Excess weight charges for the Char Dham/Do Dham helicopter tour are set at INR 2500 per kilogram, applicable to passengers whose weight exceeds 75 kg.

Moreover, if there is any variance in the passengers’ weights, subject to charges based on the overweight criteria, the corresponding amount will be collected at the hotel before the day of flight boarding.

Each passenger is allowed only one piece of baggage, weighing a maximum of 2-5 kgs. Helicopter travel does not permit suitcases or other traditional luggage bags. To address this, our staff provides duffle bags to all passengers upon arrival. The allowance for baggage weight is based on the total body weight of the group. If the combined body weight of the group exceeds the allowable limit of 450 kg, additional charges will apply for transporting the excess luggage by road, and this cost will be shared among all passengers in that chopper.

Due to the constrained weight capacity of our helicopters, we retain the right to rearrange passengers among helicopters to ensure the optimal weight for safe flying in mountainous terrain. Consequently, passengers traveling together may not necessarily be accommodated in the same helicopter flight.

Passengers are required to reach Dehradun one day prior to the departure date. The complimentary night stay in Dehradun on the arrival date extends our package to a 5-night/6-day tour. The actual helicopter flying activities commence on day 02 of the tour.

Our helicopters have a maximum seating capacity of 06 passengers, accompanied by 01 crew member.

Infants below 2 years weighing up to 12 kg are accommodated free of charge. To verify the age of the child, we will check the child’s ID proof or birth certificate.

BAD WEATHER AND FORCE MAJEURE DISCLAIMER

Helicopter flights in hilly terrain are contingent upon unpredictable factors such as adverse weather conditions and various Force Majeure events. These include delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by the Indian Air Force(NOTAM), sudden technical issues in the  aircraft, illness of the flying crew, or delayed reporting of passengers at the helipads, among other unforeseen circumstances. Passengers are advised to be ready to encounter any unexpected events and inconveniences that may arise in such situations.

HOTELS

  • Hotels & Rooms are subject to sudden change.
  • Rooms are booked on double & Triple sharing basis only.
  • For a separate single occupancy room, it will be extra chargeable @INR 60,000/person (tax inclusive) for Char Dham Yatra and @INR 30,000/person (tax inclusive) for Do Dham Yatra.
  • Hotels at all the Dhams are non-star category. However, we have carefully selected the most
    comfortable & best rated properties for our Heli-Tours.
  • We’ll provide either Rudrabhishek pooja at Kedarnath Ji or Mahabhishek Pooja at Badrinath Ji as a part of the package, depending upon operational conditions.
  • We strongly advise our passengers to keep one additional day at hand, over & above the said duration, to avoid inconvenience in case passengers get stuck at any of the destinations due to bad weather or force majeure scenarios.

ADD-ON SERVICES

MAHA-ABHISHEK PUJA AT BADRINATH JI: @4,300 INR/PERSON

The complete payment needs to be settled in cash with our representative at Badrinath. This enables us to make the necessary arrangements and pre-book the Puja on behalf of each passenger.

Please note that the Maha Abhishek Puja is not encompassed within our package or billing cost. The total amount for this Puja is directly payable to Badrinath Ji Mandir Samiti. Confirmation is subject to Availability upon arrival at Badrinath.

RUDRA-ABHISHEK PUJA AT KEDARNATH JI: On actual Cost basis

The full payment should be made in cash to our representative at Kedarnath top. This payment is essential for us to coordinate and pre-book the Puja on behalf of each passenger.

The arrangement for Rudra Abhishek Puja is contingent upon the availability of rooms at Kedarnath-Top, as passengers might be required to stay overnight for the Puja. Consequently, additional charges for hotel accommodation will be applicable.

*Please note that Rudra Abhishek Puja is not included in our package or billing cost, as the total amount for the Puja is directly payable to Kedarnath Ji Mandir Samiti.

*Disclaimer – Accommodation at Kedarnath top falls under the budget category, and there may be occasional complaints regarding hotel services and rooms. Additionally, temperatures and oxygen levels at Kedarnath-top may drop to sub-zero levels at night in Sep/Oct. Therefore, passengers are advised to make decisions considering these factors. Our team will not be responsible for any incidents involving guests staying at Kedarnath top.

HARIDWAR, RISHIKESH OR MUSSOORIE DAY-TRIP: INR 8000 FOR UP TO 06 PASSENGERS

On your date of arrival or departure, our team can arrange transportation for Mussoorie, Rishikesh, or Haridwar day-trip from Dehradun.

BOOKING OF SCHEDULED/NON-SCHEDULED FLIGHTS OR TRAIN TICKETS:
PRICE ON DEMAND

Our team is dedicated to managing your complete Chardham tour, and we are also available to aid you in securing air or train tickets to or from Dehradun.

EXTRA NIGHT STAY AT DEHRADUN: PRICE ON DEMAND.

Should you require an extra night stay in Dehradun, our team is ready to handle your hotel reservations. It’s worth noting that we secure hotels at the most competitive rates available. Also, In case of any extra night apart from mentioned, in the package will be on chargeable basis only, due to ANY REASON.

  • The confirmation for above services is to be given in advance by clients, at the time of booking of Heli Tour.
  • Airport transfers will be provided only on the arrival day at Dehradun, and on the last day, i.e., 6th day of the tour.
  • Any donations, tips, pitthu, palki/pony, and porter charges shall be borne by the passengers.
  • AADHAR Card copies are to be shared by all Indian passengers, & passports in case of foreign nationals.
  • We have our own crew at all the Dhams. For any guidance or assistance, passengers are free to reach out to them.
  • Network connectivity at Harsil & Badrinath is very poor. BSNL & Jio are the main telecom services, that work in these regions mostly, but not always. However, our staff shall be with the passengers for assistance at all times.
  • All temples in Chardham sector are located at high altitude, therefore passengers are advised to carry medication during travel. Also, they are advised to carry heavy woolen clothing with them, because during evenings & nights, the temperature can drop drastically.

PAYMENT TERMS

*Advance booking requires a 35% deposit of the total amount. The remaining balance must be settled 40 days before the scheduled arrival date in Dehradun.

*Passengers are only allowed to board or initiate the tour after completing the full and final payment for the tour.


The booking amount is non-refundable; however, a credit note will be issued if feasible conditions are met. (Conditions also apply for B2B bookings.)

CANCELLATION POLICIES:

If passengers cancel their booking prior to or after the commencement of the tour, following cancellation charges will be applicable:

FORCE MAJEURE & BAD WEATHER REFUNDS

BASIS OF REFUND:

  • TOUR COST: 25% of total tour cost for each unutilized travel sector (Dham), minus INR 35,000 per person toward the flight preparation & ground arrangement charges which is equal to 20,000 per sector per person.
  • ADDITIONAL SERVICES: Deduction of any additional services provided at any of the Dhams during the tour of the passengers will be deducted over & above the refundable Tour Cost.
  • Refunds against any unutilized service will not be calculated separately and added to the refundable amount.
  • If flying is not possible due to bad weather at Dehradun, then 12 % will be deducted and the balance will be refunded to the guest.

COVID-19 CASE, OR ANY NATIONAL/STATE EMERGENCY

If passengers test positive for COVID before their scheduled travel, if the Yatra is canceled by the government, or in the event of a National or State emergency, no refunds will be issued.

Nevertheless, passengers experiencing cancellations due to lockdown will receive a Credit Voucher from Blueheights Aviation Pvt. Ltd. This voucher, equivalent to the advance payment, remains valid for one year and can be utilized for any of our helicopter tours or charter services. Passengers, as well as their friends or relatives, can redeem the full value of the credit voucher during this period.

We will not be liable for any accidents; passengers travel at their own risk. Booking is accepted with the understanding that guests fully comprehend the risks involved during the Chardham Yatra (both air and ground). Our team will ensure that the aircraft possesses a valid airworthiness certificate and is deemed fit to fly according to DGCA regulations.


**WE WILL NOT BE RESPONSIBLE FOR ANY LOSS OF LUGGAGE DURING YATRA, AND NO COMPENSATION WILL BE PROVIDED IN CASE LUGGAGE IS LOST”

FORCE MAJEURE & BAD WEATHER POLICIES

  • In the event of flight cancellations or delays due to bad weather, technical issues, or any force majeure reasons beyond the control of our partner, the company will not be held liable for the canceled or delayed flights. However, clients will be entitled to a refund in accordance with our refunds policy. It’s important to note that any inconvenience arising from flight cancellations is beyond the operator’s control. No compensation or reimbursement for accommodation, transportation, meals, or any additional travel expenses incurred by passengers will be provided in the event of flight cancellation.
  • If the tour departure from Dehradun on Day One is hindered by the aforementioned reasons, the tour will be deemed canceled, and a full refund, minus 12%, will be issued in accordance with our policies.
  • Nevertheless, if passengers are open to rescheduling the tour for the next available date, they can initiate a new booking for the same. Our team will present the available options to the passengers.
  • The remaining or unused amount from the previous booking can be applied toward the fresh booking. Any additional costs incurred will be the responsibility of the passengers.
  • In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package days, but without any extension of days.
  • Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.
  • New Chardham passenger(s) scheduled for departure from Dehradun on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).
  • Additional night halt charges will be payable by the passengers to hotels on a direct payment basis when they get stuck for additional nights due to bad weather/force majeure reasons.
  • Blueheights Aviation Pvt Ltd may not fly to Harsil/Jhalla, in case of turbulent wind conditions – which is often in the Harsil valley after 1200 Hrs.
  • If any passenger(s) requires ferry flights to be operated for them in an emergency, the cost for the same will be charged to the party @ INR 155,000/hr plus GST.
  • While the tour is ongoing, if any group demands to cancel their tour mid-way, the arrangement of transportation will be done by OUR TEAM, however, the cost for the same will be borne by the passengers on a direct payment basis.
  • Any increase in government levies or taxes or special Darshan or Palki after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.

DISCLAIMER

We don’t own any aircraft, our partner takes aircraft on a lease/rental/charter basis from different operators and provides services to the clients.


We will not be held for any financial liability in case of flying getting canceled by the operator due to any reason. Since we are a mediator/bridge between the operator and client any dispute regarding to Chardham/Dodham helicopter package will be settled between the operator and the client directly.

Open chat
Hello 👋
We are Uttrakhand Haat, Your Travel Companion. How can we help you today?